Customer Support
Account access, campaigns, task participation, and technical questions.
support@en.smmmafia.im
Contact SMM Mafia
How can we help?
Get help with your account, campaigns, payments, task participation, or platform security. Choose the right contact below or send us a message through the form.
Partnerships
Business partnerships, advertising, and collaboration opportunities.
partner@en.smmmafia.imSecurity
Report suspicious activity, account compromise, or a platform security issue.
security@en.smmmafia.imSend us a message
Provide enough detail for our team to route and review your request.
Frequently asked questions
Quick answers about contacting the SMM Mafia support team.
How quickly will I receive a response?
Most requests receive a response within one business day. Complex billing, moderation, or security cases may require additional review.
What information should I include?
Include the email associated with your account and any relevant task, transaction, or chat ID. Do not send passwords or authentication codes.
How do I report an urgent security issue?
Email security@en.smmmafia.im with a concise description, the affected account, and the approximate time of the incident.
Can I contact support about a task or campaign?
Yes. Include the task or campaign ID and explain what happened. This helps the team review the correct records without delay.