Terms of Service and User Agreement

1. General Provisions

1.1. These Terms of Service and User Agreement govern use of the Smm Mafia information-technology marketplace (the “Platform”).

1.2. Registration, funding an account, creating a Campaign, or accepting a Campaign constitutes acceptance of these Terms.

1.3. These Terms regulate the relationship between each User and the Platform Operator.

1.4. The Platform may be used only by persons who are at least 18 years old and legally capable of entering into a binding agreement.

1.5. If a User does not agree with these Terms, the User must stop using the Platform.

2. Definitions

For purposes of these Terms:

• Platform means the software and technical system available at https://en.smmmafia.im.
• Operator means the entity that provides access to the Platform and its information-technology and organizational services.
• User means an individual or entity registered on the Platform.
• Customer means a User who creates and funds a digital Campaign.
• Participant means a User who voluntarily accepts an available action within a Campaign.
• Campaign means the title, instructions, link, quantity, budget, evidence requirements, and other parameters submitted through the Platform.
• Campaign Budget means the amount selected by the Customer for the Platform services associated with a Campaign.
• Balance means the Platform’s internal accounting record for funds credited to a User account.
• Moderation means review of a Campaign or submitted work for compliance with Platform rules and technical requirements.
• Unit or Attempt means one available action allocated within a Campaign.
• Account means the User’s personal area on the Platform.

3. Scope of Services

3.1. The Operator provides Customers with information-technology and organizational services through the Platform.

3.2. Platform services may include Campaign creation tools, publication, moderation, technical support, automated allocation, participant access, evidence submission, review workflows, messaging, and statistics.

3.3. The Customer selects Campaign parameters and pays the amount displayed by the Platform before publication.

3.4. The Campaign Budget affects the scope and quantity of services organized through the Platform.

3.5. Amounts paid by the Customer are payment for Platform access, publication, technical processing, automation, moderation, and organizational services.

3.6. The Operator may use Participants or other third parties to support Campaign fulfillment without creating a direct contract between the Customer and any Participant.

3.7. The Operator may use received funds to maintain infrastructure, develop software, operate automated systems, and support the Platform.

3.8. The Operator does not guarantee any specific commercial, marketing, ranking, reach, sales, or other outcome on a third-party service.

3.9. Publication services are considered delivered when the Campaign is technically placed in the Platform catalog and made available to eligible Participants.

3.10. If a Customer later cancels, pauses, or deletes a published Campaign, any non-refundable publication or service fee already earned by the Operator is not returned.

3.11. Customers are solely responsible for ensuring that their Campaign instructions comply with applicable law and the rules of every third-party website or platform involved.

4. Registration and Accounts

4.1. A User must register to access account-based Platform features.

4.2. Registration information must be accurate, current, and complete.

4.3. Unless otherwise approved by the Operator, one person may maintain only one Account.

4.4. Users are responsible for protecting login credentials and all activity performed through their Accounts.

4.5. Suspected unauthorized access must be reported to the Operator without unreasonable delay.

4.6. Users consent to electronic communications and records delivered through the Platform interface or by email.

4.7. Users may not create duplicate accounts, use another person’s information, transfer an Account, automate registration, or bypass technical restrictions.

5. Rights and Obligations

5.1. Customers

Customers may create Campaigns, add funds, access Campaign reporting, use Platform messaging, and contact support.

Customers must provide accurate information, follow these Terms, publish lawful instructions, respect third-party rules, and use Platform communication tools for Campaign-related contact.

5.2. Participants

Participants may choose available Campaign actions, receive the displayed reward for accepted work, submit evidence, and request withdrawal of eligible earnings.

Participants must act in good faith, follow published instructions, submit authentic evidence, and comply with these Terms.

Participants may not use bots, automation, fabricated accounts, deceptive identities, duplicate accounts, purchased evidence, or other methods intended to manipulate Platform review.

5.3. Operator

The Operator may moderate Campaigns and evidence, reject prohibited content, request additional information, limit functionality, suspend Accounts, reverse erroneous entries, and take reasonable action to protect Users and the Platform.

6. Participant Status

6.1. A Participant acts voluntarily and independently and is not an employee, agent, or representative of the Customer.

6.2. A Participant decides independently whether to accept an available Campaign action and may stop participating subject to any already accepted obligations.

6.3. The Operator does not guarantee the availability of Campaigns, any level of earnings, or regular reward accrual.

6.4. Rewards are calculated by Platform software using the amount stored for the accepted Campaign Unit.

6.5. The Participant is responsible for the authenticity and legality of submitted work.

6.6. Violations may result in rejection of work, withholding or reversal of rewards, Account restrictions, or suspension.

7. Financial Terms

7.1. Campaign pricing, service fees, quantities, and totals are displayed in U.S. dollars unless the interface expressly states otherwise.

7.2. The Customer confirms the total price before submitting a Campaign.

7.3. Platform charges may cover publication, moderation, technical processing, automated allocation, software operation, statistics, support, and related organizational services.

7.4. Funds are not reserved for or owed directly to any particular Participant.

7.5. The Customer may not require allocation to a specific Participant.

7.6. Participant reward rates are determined by the amount stored for the applicable Campaign Unit and shown in the Platform interface.

7.7. Payment processing providers may impose separate requirements, fees, limits, delays, or identity checks.

8. Liability and Third-Party Services

8.1. The Operator does not own or control social networks, search engines, marketplaces, review platforms, payment providers, or other third-party services.

8.2. The Operator is not responsible for changes to third-party algorithms, policies, moderation decisions, availability, or account restrictions.

8.3. Third parties may remove views, followers, likes, comments, reviews, reactions, visits, or other activity.

8.4. The Operator does not guarantee sales, profit, customers, ranking improvements, or any other economic result.

8.5. To the maximum extent permitted by applicable law, the Operator’s aggregate liability is limited to the amount paid by the affected User for the specific Platform service giving rise to the claim.

8.6. Neither lost profit nor indirect or consequential damages are recoverable to the extent such limitations are permitted by applicable law.

8.7. Users remain responsible for their own conduct, Campaign instructions, submitted evidence, and compliance with third-party rules.

9. Confidentiality and Data

9.1. Users must not disclose confidential information obtained through private Platform communications except as required to complete a Campaign or by law.

9.2. The Operator may use aggregated and de-identified data to operate, secure, analyze, and improve the Platform.

9.3. Personal information is handled in accordance with the Platform Privacy Policy and applicable law.

9.4. Users must not submit passwords, payment credentials, government identification numbers, or other unnecessary sensitive data through Campaign instructions or chat.

10. Changes to These Terms

10.1. The Operator may update these Terms by publishing a revised version on the Platform.

10.2. The revised version becomes effective on the date stated in that version or, if no date is stated, when published.

10.3. Continued use of the Platform after an update constitutes acceptance of the revised Terms.

10.4. A User who does not accept an update must stop using the Platform.

11. Participant Withdrawals

11.1. A Participant may request withdrawal of available earnings after meeting the minimum amount and any verification requirements shown in the Account interface.

11.2. Withdrawal requests are generally reviewed within one to three business days, but payment-provider processing time may vary.

11.3. Withdrawals are sent through a supported method displayed by the Platform, such as PayPal, subject to availability and provider requirements.

11.4. The Operator may request information reasonably necessary to verify identity, prevent fraud, satisfy payment-provider requirements, or investigate suspected violations.

11.5. A withdrawal may be paused while suspected fraud, duplicate accounts, chargebacks, disputed Campaign work, or other violations are reviewed.

12. Final Provisions

12.1. These Terms remain effective while a User accesses or uses the Platform.

12.2. If any provision is found unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.

12.3. Users should first send a written claim to the contact email below. The Operator will generally review a complete claim within 15 business days.

12.4. Unresolved disputes are handled under applicable law and by a court with lawful jurisdiction.

12.5. Failure to enforce a provision once does not waive the right to enforce it later.